FAQs

At Ease Total Health, your satisfaction and health are our priorities. Browse the following frequently asked questions to find the information you need about our services.

  • No, it’s not traditional health insurance, we think it's better. Ease Total Health is a collection of benefits—including a group fixed indemnity plan, virtual care, urgent care, and cashback rewards. It’s designed to give you fixed cash payments for certain covered events, access to care, and extra ways to save.

  • Plan pricing is based on the number of family members. See Pricing here.

  • The indemnity plan pays fixed cash amounts for hospital stays as well as inpatient and outpatient surgeries, emergency room visits, and more. These are set payouts, not reimbursements based on your actual medical bills. There are no deductibles, copays, or coinsurance.

  • A list of the free medications are here. Additional medications are available at a discounted rate. Call (800) 781-5116 today to learn if your medications are free or discounted.

  • You can access virtual urgent care anytime through the Ease App. For in-person urgent care, select the phone number listed in the app to find a nearby participating provider. Virtual primary care is available through LaaSy Health, also linked directly in the Ease App.

  • Ease Total Health is available to any adult in the United States. Add your spouse and dependents to keep you and your family healthy. 

    Qualify and maintain eligibility by joining Alpha Data Partners LP and sharing your data via the Ease Total Health App.

  • Yes. Some covered events have a waiting period before benefits begin, including a 10-month waiting period for pregnancy-related claims. There are also waiting periods for pre-existing conditions. See the Benefit Guide for full details.

  • Unlike traditional health insurance, you don’t have to wait for open enrollment or a so-called qualifying event. You can join anytime–no enrollment restrictions.

  • There are no network provisions, allowing you to see any doctor/provider and go to any clinic/hospital you so choose. Many providers will require a small copay to access service.

    To submit your claim for reimbursement, follow the steps below:

    1. Request an itemized receipt at the time of service.

    2. Submit your as soon as you possible in the app or at claims.easeforeveryone.com

    There is no requirement to pay first. Most providers will allow you to establish a payment plan so you can manage this process in a way that allows you to collect your payment from your claim first before paying the provider. There are no network provisions, allowing you to see any doctor/provider and go to any clinic/hospital you so choose. Many providers will require a small copay to access service.

    To submit your claim for reimbursement, follow the steps below:

    1. Request an itemized receipt at the time of service.

    2. Submit your as soon as you possible in the app or at claims.easeforeveryone.com

    There is no requirement to pay first. Most providers will allow you to establish a payment plan so you can manage this process in a way that allows you to collect your payment from your claim first before paying the provider. 

  • The indemnity plan pays fixed cash amounts for specific types of care—like hospital stays, ambulance rides, and more. These are set payouts, not reimbursements based on your actual medical bills. There are no deductibles, copays, or coinsurance.

    Example: If your plan pays $250 for an ambulance ride, that’s the amount you receive—regardless of what the ambulance service charges.

  • As a Limited Partner with Alpha Data Partners, you own your data. When it’s sold, you get paid your share. Turning on data sharing in the Ease App is how you participate.

  • If Ease Total Health isn’t right for you, you can cancel any time by: